Tax-free guide · Europe

Tax-free shopping in Italy

Yes. Visitors can claim back IVA (22%) on goods they take home through Tax free shopping (OTELLO). You need to spend more than €70 including tax per receipt, and some shops refund at the till, otherwise you claim it when you leave. A refund is never automatic: customs has to confirm the export, and operators can deduct a fee.

Last checked 2 November 2026. Figures are estimates, not tax advice.

Italy at a glance

StatusRefund available
SchemeTax free shopping (OTELLO)
Tax in the priceIVA, standard rate 22%
Reduced rates10%; 5%
Minimum spendMore than €70 including tax per receipt
More than 70 EUR including VAT per invoice since 1 Feb 2024 (was 154.94 EUR).
Where you get it backAt the till in some shops, otherwise when you leave
Typical refundNot confirmed yet
Who can claimResidents or domiciled outside the EU; goods for personal/family use in personal luggage; electronic tax-free invoice with passport details.
DeadlineLeave the EU by the end of the 3rd month after the invoice; digital customs visa via OTELLO.
Prices on tagsShelf prices include tax
Not yet checked against an official source

What could you get back?

Here's the arithmetic on a €500 purchase. The tax inside a price that includes 22% tax is 22/122 of it, about 18.0%.

Example purchase

Italy, standard rate

Price you pay, including tax€500
Tax inside it (22/122 of the price)€90.16
Estimated refundup to €90.16, less fees

€500 is about US$560.80, £417.90, A$800.21 at the mid-market rate for 2 November 2026.

An estimate, not a promise. Goods at a reduced rate get back less, and you only get a refund if customs and the operator approve your claim.

Customs never pays the refund; the shop or a tax-free company does, minus their commission.

How to claim the refund in Italy

Bring your passport. Shops need to see it to sell tax-free. Residents or domiciled outside the EU; goods for personal/family use in personal luggage; electronic tax-free invoice with passport details.
Spend enough in one go. Spend more than €70 including tax per receipt and ask the shop for the tax refund form.
Ask about a refund at the till. Some shops take the tax off at the till or refund it on the spot. Otherwise you pay the full price and claim later.
Keep the goods unused and with you. Customs can ask to see them when you leave, so keep them in your hand luggage until the claim is done.
Validate the claim when you leave. Have the form validated by customs or at a kiosk when you leave the last EU country you leave. Leave the EU by the end of the 3rd month after the invoice; digital customs visa via OTELLO.
Collect the refund. The shop or refund operator pays you, usually by card or in cash, less any fee it charges.

The EU rule

Non-EU residents (incl. EU nationals living outside the EU who can prove it) can reclaim VAT on goods taken out of the EU in personal luggage within 3 months of purchase, with the refund document validated by customs at the last EU exit point. Minimum set by each Member State. Retailer or intermediary pays and may deduct a fee.

Source: European Commission - VAT refunds, checked 2 November 2026.

Want the real cost of a price tag here? Try the refund calculator, and read why you should always pay in local currency.

Questions

How much is the tax refund in Italy?

IVA is 22%, so the tax inside a price is 22/122 of it, about 18.0%. On a €500 purchase that's €90.16, and you could get back up to €90.16, less the refund operator's fee, which the official sources don't publish. It's an estimate: reduced-rate goods get back less and every claim needs approval. Last checked 2 November 2026.

What is the minimum spend for tax-free shopping in Italy?

More than €70 including tax per receipt.

Where do I claim the tax refund in Italy?

At the till in some shops, otherwise when you leave. Leave the EU by the end of the 3rd month after the invoice; digital customs visa via OTELLO.

Is it cheaper to buy things in Italy?

Only if the price on your card, after any tax refund you'll actually get, beats the price at home. Convert the tag at the mid-market rate, add your card's foreign transaction fee (often around 3% on bank cards, 0% on travel cards), then take off the refund estimate, and compare. Always pay in the local currency, because the shop's conversion costs more. Priceglot does this for every tag you point it at.

Sources

ADM - Rimborso IVA (checked 2 November 2026)
ADM - Carta doganale del viaggiatore (luglio 2025) (checked 2 November 2026)
Your Europe - VAT rates (checked 2 November 2026)

Last checked 2 November 2026.